Shipping policy

3. Terms of Delivery
Our policy of providing free delivery necessitates the grouping of deliveries by region. As a result, we cannot guarantee a specific delivery day
or time due to the unknown delivery conditions of the preceding customer. However, urgent deliveries can be collected from our store or an
express service delivery can be arranged for a fee at a time that is convenient for you. The first delivery attempt is free of charge. However, for
additional deliveries or canceled/failed deliveries, a charge of Rs 1,000 will apply and will be deducted from the deposit.
OUR DELIVERY DEPARTMENT IS REACHABLE ONLY THROUGH WHATSAPP MESSAGE ON +230 5258 6801 (QR CODE)
(a) The Seller is not liable for any narrowness of doors, corridors, and stairs at the buyer's premises. Customers are responsible for all further
handling inside the house, and our staff will not move or dismount any existing furniture.
(b) Customers must unpack and check the condition and specifications of the items delivered before signing the delivery note and before the delivery personnel leave
their premises. The Seller cannot be held responsible for any defects falling outside of the warranty once the delivery personnel have left.
(c) By accepting delivery, customers imply that the order specifications, such as the type of timber used, construction method, and finish, have been met.
(d) No returns or claims for broken or damaged parts, such as mirrors, fabrics, upholstery, or finishing, will be accepted once delivery has been made.
(e) Customers are responsible for thoroughly checking all components and fittings, such as bolts, nuts, and screws, for goods that are not assembled at their premises.
(f) Furniture such as wardrobes are assembled flat on the floor. Customers should ensure that sufficient room space is available for our staff to unpack and assemble the
furniture flat on the floor.
(g) Goods are sold on an ex-store basis, which means that the seller's responsibility ends as soon as the goods leave the store. For free delivery, the seller's responsibility
ends when the goods are removed from the delivery van at the buyer's premises.
(h) Goods are delivered to the ground floor or front room of the buyer's house, at which point the buyer must inspect the goods and sign the Seller's delivery note.